Privacy policy

Pesco Supply considers the protection of personal data of visitors to our website and customers to be of great importance and considers this to be its responsibility. Your personal data will be treated and secured with the utmost care and confidentiality.

Why and how do we collect your data?

Personal data is collected by Pesco Supply for a number of purposes. These are explained below.

Obligation free quote

Via our website you can quickly request a quote for a new central heating installation or request a maintenance service. In order to do this, we need some personal data that are essential and necessary to offer our services as optimally as possible.

Contact

Your data will be collected when you contact Pesco Supply via the website. However, this form only asks for the necessary information to be able to offer a proposal or a service, such as your name, e-mail address, telephone number and project description.

Analytics

The Pesco Supply website collects your data to improve the website. This is done with Google Analytics. These data are anonymous and are therefore not bound to your personal data. Think of information such as the duration of your website visit or the pages you visit a lot.

All data is only processed with your express permission or for the implementation of the agreements that are entered into, or because processing is necessary to bring you into contact with potential relations and / or contractors.

Do we share your data?

No, Pesco Supply will never sell your personal data or forward it to third parties without your explicit permission.

Your data will only be shared with parties that are necessarily required for our services and with parties that we are obliged to communicate data to.

Pesco Supply works with a number of service providers such as: micropayment providers, database administrators, cloud storage systems, CRM providers, sales software providers, email services to support our services. These service providers operate under strict confidentiality agreements. We do not authorize them to use or disclose your personal information, except under strict regulations when it is part of their service.

Storage period

Your data is stored for a longer period by Pesco Supply, but never longer than is necessary for carrying out activities, unless we are required to store your data longer due to a statutory regulation.

Contact

When you contact Pesco Supply by mail or one of the contact forms on our website, the data you send, such as your name, Pesco Supply, and e-mail address, will be stored on the mail server. Those emails are retained for up to two years.

Analytics

The data that Analytics collects on the website is anonymous, so it is not linked to your name, company or email address. This data is stored indefinitely within Google Analytics.

Security

No physical copies are made of your personal data. Your data is only managed in the aforementioned systems and software.

The personal data managed by Pesco Supply or by the aforementioned third parties is only accessible via the above software and is password protected and, where possible, with two-step verification. During this two-step verification, a code is generated from the software and sent to Pesco Supply. This code must be used during the login process. The devices that open your data are each also locked with a password and / or fingerprint. The number of devices that have access to your data is limited to only the necessary devices.

In addition, your visit to our website is secured by an SSL certificate. This means that your connection to the Pesco Supply website is private. You can recognize this security by the green lock in front of the url.

Your rights

Right of inspection

You have the right to request your data at all times that are recorded and stored at Pesco Supply. You can do this by sending an email or contacting Pesco Supply by telephone. You will then receive an overview of your data.

Right to rectification

Are your details not correct? Or has your data changed? You have the right to have this rectified by Pesco Supply. You can change your information about the newsletter via the appropriate url at the bottom of each email.

Right to transfer

If you need the data stored at Pesco Supply in case you switch to another party or service, you have the right to transfer. Pesco Supply must transfer all your data to the other party.

Right to erasure of data

Do you no longer want your data to be recorded at Pesco Supply? Then you have the right to have your data deleted.

Right to file a complaint

You have the right to file a complaint with the Dutch Data Protection Authority if you believe that Pesco Supply does not handle your data correctly. This can be done via this link.

Right to stop data use (objection)

Do you not want Pesco Supply to use your data? Then you have the right to stop using your personal data.

You can make use of these rights via info@pescosupply.com by sending a copy of your ID card, making the passport photo, the numbers at the bottom of the passport, ID card number and BSN illegible. The aim is to respond within a week.

Duties

Pesco Supply processes personal data on the basis of a legitimate interest, namely a commercial interest. This includes offering services or products from Pesco Supply by e-mail. Your data will never be sold to third parties.

The information that is required to provide is the minimum information required to offer the services or products. For example, your email address is required to send the newsletter. If this mandatory information is not provided, Pesco Supply cannot offer the relevant service.

If it is necessary to share data that you have shared with Pesco Supply with parties other than the parties mentioned above (for example, to offer a service), you will first be asked for permission.

Pesco Supply reserves the right to disclose the data when required by law or when Pesco Supply deems it justified to comply with a legal request / process or to protect Pesco Supply’s rights, property or safety. We always try to respect your right to privacy as much as possible.

Links to third party websites

This privacy policy applies only to our website and therefore not to other websites that are connected to our website by means of links. Our website may also contain links to other websites. Pesco Supply can therefore not guarantee that these other websites handle your data in a reliable or secure manner.

Unsubscribe from (possible) newsletters

You can unsubscribe from our mailing list at any time. Please send an email to info@pescosupply.com or unsubscribe by clicking on the link at the bottom of the email messages you receive from us.

Amendments

Pesco Supply reserves the right to make changes to the privacy policy. We advise you to regularly check this page for changes. We will also notify important changes in the processing of your personal data or in the privacy policy via the website www.pescosupply.com and other communication channels it uses.

Amsterdam, May 25, 2018

Do you have any questions? Please contact us via the contact details below.

Pesco Supply
101 Euclid Avenue
3584 BR Utrecht
Email: info@pescosupply.com

Phone: +31.30.2667384

Cookies

What are cookies?

Cookies are small data files that are placed on your device by the website you visit. The next time you visit the same website, cookies ensure that your device is recognized. By using cookies and similar technologies such as pixel tags / beacons and scripts (‘cookies’), this website can store information about visits and visitors. We place some cookies on the websites ourselves, while other cookies are placed by third parties. Third-party cookies may also collect data outside of our websites. Cookies can be used to personalize the visit to a website by, for example:

– show relevant navigation settings;

– remember the preferences of the visitor;

– improve the overall user experience;

– limit the number of advertisements shown.

Analytical cookies

These cookies help Pesco Supply to improve the websites. The cookies collect information about how visitors use Pesco Supply, including information about the most visited pages or the number of error messages displayed. By using cookies for this purpose, we can better understand how many users visit our platform, how users access, visit and use our platform, and which areas of our platform are most popular.

This helps us to improve the platform, such as navigation and interface experience, and to improve our products and services. To achieve this, we collect information about how people use our platform and we use the Google Analytics technology.

Google Analytics is a web analysis service provided by Google, Inc. We use Google Analytics to monitor how visitors use our platform, to compile reports and to help us improve the platform. Google collects information in an anonymous form, including the number of visitors to the platform, where visitors came to the platform and the pages they visited on the platform. This information is then used by Google to create reports for us and to help us improve the website.

Read Google’s privacy policy here: https://policies.google.com/privacy?hl=en

Marketing cookies

The use of cookies allows us to display advertisements outside Pesco Supply and to collect information about your surfing behavior and the use of Pesco Supply. This way we can base advertisements that we want to show on your interests so that they are more relevant and personal. We may use remarketing technologies, which means that third parties will be able to display relevant and personalized advertisements to you through their own channels. They are also used to indicate that you’ve seen a particular ad, limit the number of times you see an ad, limit ad impressions, and measure the effectiveness of an ad campaign. For this we use the following technologies: Google Analytics, Google Adwords.

These technologies remember the websites you visit and that information is shared with other parties such as advertisers. When we use third parties for advertising and targeting purposes, we may disclose the following:

Generic, aggregated or anonymized data related to your visits and use of our platform; or

Information in a pseudonym form, such as a browser cookie ID / code, to help us customize and display our advertisements for you on other services. This ID or code is linked to your equivalent unique code. It is similarly generated by our advertising partners to tailor ads to your personal preferences.

We can participate in “Google Similar Audiences”, which allows Google to profile visitor interests and ensure that relevant Pesco Supply advertisements reach you and new visitors on third party websites or through searches. You can read exactly how this works via the link below:

https://support.google.com/adwords/answer/2497941?hl=en&ref_topic=3122880

Adjust cookie settings and delete cookies

If you do not want Pesco Supply to place cookies on your device, you can refuse the use of cookies via the settings or options of your browser. You can also only refuse cookies from our partners. You have to adjust the settings of each browser and each computer separately.

Please note that when you adjust the cookie settings for Pesco Supply, you may no longer be able to use some parts of Pesco Supply correctly.